Privacy Policy

Last updated: August 18, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Personal Information:

  • Name and email address
  • Account credentials and preferences
  • Payment and billing information
  • Communication preferences

Usage Data:

  • URLs you create and manage
  • Click analytics and performance data
  • Device and browser information
  • IP addresses and location data

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

  • Process and fulfill your requests
  • Provide customer support and respond to inquiries
  • Generate analytics and insights about link performance
  • Send service-related communications and updates
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: Third-party vendors who help us operate our services
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: When you explicitly consent to sharing

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Secure data centers and infrastructure

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

  • Account information: Until you delete your account
  • Analytics data: Up to 2 years for performance insights
  • Payment records: As required by law and accounting standards
  • Support communications: Up to 3 years for quality assurance

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request your data in a portable format
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

  • Essential Cookies: Required for basic functionality
  • Analytics Cookies: Help us understand how you use our service
  • Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings, but disabling certain cookies may affect functionality.

8. Third-Party Services

Our service may contain links to third-party websites or integrate with third-party services. This privacy policy does not apply to those external services. We encourage you to review their privacy policies.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@trackdynamiclinks.com

Address: track.dynamic.links Privacy Team

We will respond to privacy inquiries within 5 business days.

By using trackdynamiclinks, you acknowledge that you have read and understood this Privacy Policy.